At Regrout It, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your information when you visit our website or contact us for our services.
Information We Collect
We may collect the following types of information when you interact with us:
• Personal details such as your name, phone number, email address, and physical address when you request a quote or contact us.
• Service-related information about your property or project so we can provide accurate advice and pricing.
• Website usage data (e.g., cookies, analytics) to help us improve our website and services.
How We Use Your Information
We use your information only for purposes related to our services, including:
• Responding to your enquiries or quote requests.
• Scheduling and delivering tiling and regrouting services.
• Sending important service updates or follow-ups.
• Improving our website and customer experience.
We will never sell, rent, or share your personal information with third parties for marketing purposes.
Data Security
We take reasonable measures to protect your personal information from unauthorised access, loss, or misuse. While no method of data storage or transmission is 100% secure, we are committed to maintaining the highest practical level of protection.
Cookies
Our website may use cookies or analytics tools to monitor website performance and improve user experience. You can choose to disable cookies through your browser settings.
Third-Party Links
Our website may contain links to external websites. Please note that we are not responsible for the privacy practices or content of those websites.
Your Rights
You have the right to:
• Request access to the personal information we hold about you.
• Ask us to update or correct your information.
• Request deletion of your personal data, where applicable.
To exercise these rights, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Regrout It
Phone: 027 528 8500
Email: candotiling67@gmail.com
Auckland, New Zealand